Terms of Services for Medical Refill
Medical Refill service helps chronic patients to refill their medications after receiving a teleconsultation and doing laboratory tests.
Based on Medical Refill doctor consultation and instructions, an electronic prescription will be generated and sent directly to pharmacy for patients to collect.
MEDICAL REFILL IS NOT AN OBLIGATORY SUBSTITUTE FOR OTHER MEANS OF REFILLING CHRONIC MEDICATIONS.
- We May Update this Agreement
- What We Do and What We Don't Do
Medical Refill is designed to provide a convenient tele-experience for stable chronic patients to refill their medications safely.
We practice tele-medicine based on the history acquired from distance we take medical decision.
On Medical Refill you can ask and find informational questions and related educational answers by Medical Experts.
We Do Provide Access to Doctors for Care.
On Medical Refill you can obtain a Telehealth service where the use of interactive audio and video technology to connect you with doctors.
We create doctor-patient relationships.
The use of Medical Refill does create a doctor-patient relationship.
Interactions on Medical Refill constitute the practice of medicine and consultations can be used for providing a formal chronic medication refilling visit.
Never use Medical Refill service in a potential or actual medical emergency.
- Children's Privacy
We are committed to protecting the privacy of children. Medical Refill is not intended or designed for children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13. Registered adult users of Medical Refill may use Medical Refill for the benefit of children
- Your Account and Your Use of Medical Refill
You are responsible for your account: keep your account details private.
Your use must be legal and you must be an adult to use Medical Refill.
Your use of Medial Refill and any Content and Services must comply with all applicable federal and state laws, regulations, and ordinances. Currently, you must be at least 16 years old to use Medical Refill.
- We'll send you notices and information.
When you register, you agree that Medical Refill may communicate with you, including by sending information, correspondence, and notices to you. These communications may be sent via email, SMS (text message), push notification, or otherwise using contact information associated with your account, including information provided when you register or update information in your Account Settings. We have a No-Spam policy, and you can opt out of communications and control your communications preferences through your Account Settings. We do not sell or distribute the email addresses of our users. For more about how we share your personal information with you, see the terms related to our Content and Services (below) and our Privacy Statement.
- Content and Services
Medical Refill is a service for individuals to use to refill their chronic medications. You may use Medical Refill for personal use.
You agree to use Medical Refill service responsibly, and in a manner that is not: unlawful, threatening, harassing, abusive, defamatory, slanderous, libelous, harmful to minors, vulgar, gratuitously violent, obscene, pornographic, indecent, lewd, invasive of another's privacy, or racially, ethnically or otherwise offensive, hateful or abusive. You also agree not to intentionally overuse Medical Refill service and to avoid using it for medically inappropriate purposes.
Content and Services, links to other apps, web sites or information, software, data, or other content, online or offline ("External Content and Services"), such External Content and Services and related information are outside of our control. We do not control, endorse, verify the truth or review content outside of Medical Refill and we are not responsible for such content. The information, software, data, or other contents (including opinions, claims, comments) contained in linked references are those of the companies or individuals responsible for such External Content and Services and cannot be attributed to Medical Refill. We do not warrant, nor are we in any way responsible for, information, software, data, privacy policies, related or pertaining to External Content and Services.
The platforms available via the web offer features and services available to you via your web browsers. These features and services may include the ability to upload content to Medical Refill Platforms, receive messages from the Medical Refill Platforms, download applications to your mobile phone or access Medical Refill Platforms features (collectively, the "Mobile Features"). Standard messaging, data and other fees may be charged by your carrier. Your carrier may prohibit or restrict certain Mobile Features, and certain Mobile Features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues. As applicable, instructions regarding how to opt-out of Mobile Features will be disclosed in connection with Mobile Features. The instructions will typically require you to text a keyword (such as "STOP," "CANCEL," "END," "UNSUBSCRIBE," "QUIT," etc.) to the applicable shortcode for the Mobile Feature, or to change your profile settings inside the Apps. You agree to notify Medical Refill of any changes to your mobile number and update your account(s) on the Medical Refill Platforms to reflect this change.
You agree that we may send you limited personal information by email, SMS and mobile telephone notification.
We respect the privacy of your personal information.
We only use data you share with Medical Refill as set forth in the Medical Refill Privacy Statement, your account Settings, and applicable law. If you create, transmit, or display health and wellness or other information while using Medical Refill, you agree to do so with information that you own or have the right to use.
• Email, and short message service (SMS), text message communications and mobile push notifications from the Apps are not encrypted. You can opt out of receiving email, SMS/text messages, and mobile push notifications. Although unlikely, it is possible for these communications to be intercepted or accessed without your authorization, and by using the Apps, you release Medical Refill from any liability arising from or related to any such interception or unauthorized access.
We Do Not Advertise. There is no paid advertising on Medical Refill.
- International Users
We make no representation that all products, Content or Services described on or available through the Apps (including Medical Refill App), are appropriate or available for use in locations outside Saudi Arabia or all locations within Saudi Arabia. Registered Users and Visitors access our Content and Services on their own initiative and are responsible for compliance with local laws. We make no claim that Content or Services are appropriate or may be downloaded outside of Saudi Arabia. Personal information ("Information") that is submitted to Medical Refill will be collected, processed, stored, disclosed and disposed of in accordance with applicable law and our Privacy Statement. If you are a non. member, you acknowledge and agree that Medical Refill may collect and use your Information and disclose it to other entities outside your resident area. In addition, such Information may be stored on servers located outside Saudi Arabia. law may not provide the degree of protection for Information that is available in other countries. By providing us with your Information, you acknowledge that you consent to the transfer of such Information outside Saudi Arabia as detailed in these Terms and our Privacy Statement. If you do not consent to such transfer, you may not use our Content or Services. The product information provided on Saudi Arabia is intended only for residents of Saudi Arabia, and may have different product labeling and disclosure requirements in different countries.
When you use the Apps, you do so under a license from us. Your license to use Medical Refill is personal, revocable, nonassignable, and nonexclusive. This means that you may not use the Apps for any commercial purpose, that we can take away your right to use the Apps, that you cannot give this license away to someone else, and that other members can use our Content and Services. All right, title and interest in and to the Apps and the Content, together with all intellectual property rights embodied therein (including without all engagement, rating, and ranking systems and methodologies on the Apps) are the property of Medical Refill or our affiliates. Rights retained by other parties in the Content are their respective rights.
We have obtained or applied for various Trademarks and service marks. Medical Refill, the Medical Refill logo, other Medical Refill Trademarks and service marks and other Medical Refill logos and product and service names are our trademarks (the “Medical Refill Marks"). If you would like to use or display any Medical Refill Marks, you must ask our permission. Without our prior written permission, or according to the media use guidelines we publish, you agree not to display or use in any manner the Medical Refill Marks. All trademarks, brands, and content on Medical Refill are the property of their respective owners.
• You agree not to engage in any activity that would constitute copyright infringement with respect to the Content. You may not reproduce, create derivative works of, distribute, publicly perform or publicly display the Content or any portion thereof without our prior written consent. You may, however, use the Apps as they are designed and intended to be used, including using App features which allow you to re-post Content or portions of Content, including those which permit you to distribute Content through other third party applications and mediums (such as Facebook or Twitter), so long as you do not modify that Content or the functionality of those features in any way. This right to re-post Content does not create for you or grant to you any additional rights in such Content. Additionally, you may not use any metatags or any other "hidden text" utilizing the name “Medical Refill" without our prior written permission.
You agree not to access, attempt to access, request access not authorized by the Apps or use any any App Content or data without our Permission. This means that you agree not to transmit, download, upload, post, sell, rent, license, transfer, disclose, mirror, frame, reverse engineer, decompile, disassemble, or use any aspect of the Apps or any Content, in whole or in part, in any form or by any means.
If you believe any materials accessible on or from Medical Refill infringe your valid and enforceable copyright, you may request removal of (or access to) those materials (or access thereto) from us by contacting us and providing us with information pursuant to our DMCA Removal Procedure.
You agree that you will not upload or transmit any communications or content of any type that infringes or violates any rights of any party. The personal information you submit to Medical Refill is governed by the Medical Refill Privacy Statement, the terms of which shall govern in the event of any inconsistency with this Agreement. You agree that member or expert submissions will apply with Medical Refill's Submissions Terms and Policies. If you are a member you agree to the Member Submission Terms and Policies. If you are an expert you agree to the Expert Submission Terms and Policies.
Don't submit anything to us if you don't want to give us rights to it. If you wish to keep any business information, ideas, concepts or inventions private or proprietary, do not submit them on, through, or to Medical Refill, by email or otherwise.
• Medical Refill team include respected doctors throughout Saudi Arabia. Only licensed doctors are working in Medical Refill. Doctors whose licenses are or become suspended or revoked, for any reason, are not allowed to serve patients.
Our members have a right to the privacy of their identity.
• If you agree to use Medical Refill services, your personally identifiable information will be visible to the doctors with whom you interact.
Your permission to use the Content and Services ends immediately if you violate any of the terms of this Agreement. We may place limits on, modify, or terminate your right to access and use Medical Refill and the Services and/or Content at anytime. This suspension or termination may delete information, files, and other previously available Content.
We cannot and do not assume any responsibility or liability for the use or misuse, by you or any third party, of any Content or other information submitted, transmitted, or received via our Apps.
IF YOU ARE DISSATISFIED WITH ANY OF ANY SERVICES OR INFORMATION AVAILABLE THROUGH MEDICAL REFILL, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE ACCESSING AND USING OUR SERVICE. THIS LIMITATION APPLIES EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.
By using the service, you agree to be bound by our Arbitration Agreement. This agreement applies to all users, whether members and Medical Experts.
- Licensed Content
Certain Content may be licensed from third-parties.
- General Terms
We reserve the right to modify or discontinue our Content and Services (including but not limited to Medical Refill) with or without notice to you, and you agree that we are not liable to you or any third party should we modify or discontinue any services, and that your only recourse is to cease using the Services. Continued use of Services following any such changes will indicate your acknowledgement of such changes and satisfaction with the Services as modified.
Other parties may have rights under this agreement. A "third party beneficiary" is another party (for example, a company) who is not directly mentioned in an agreement, but who may have some rights arising out of an agreement. Our licensors may be third party beneficiaries to this Agreement pursuant to our agreements with them. To the extent our licensors are third party beneficiaries to this Agreement, the rights and protections provided to us under this Agreement inure to their benefit.
The Arabic language version of this agreement will control if there is any conflict with other translated agreement.
If we choose not to enforce any provision of this Agreement, we retain the right to enforce it in the future. This means that the failure to enforce any provision of this Agreement does not constitute a waiver of that provision. If any provision in this Agreement is found to be unenforceable, it and any related provisions will be interpreted to best accomplish the unenforceable provision's essential purpose.
This agreement is governed by Saudi law